IT Services for Surrey Businesses | Complete Technology Solutions
At Byte by Byte Ltd, we understand that every Surrey business has unique technology needs. That’s why we offer a comprehensive range of IT services designed to support small and medium-sized businesses throughout their technology journey.
Whether you need proactive managed IT services to keep your systems running smoothly, expert Microsoft 365 consultancy, modern hosted voice solutions, or responsive ad-hoc support when issues arise, our Redhill-based team is here to help.
Our Approach:
- Local & Personal: Face-to-face service from your local Redhill IT company
- Proactive Support: Preventing problems before they impact your business
- Transparent Pricing: Clear, honest pricing with no hidden fees
- Expert Team: Qualified professionals with years of experience
- Business-Focused: Technology solutions aligned with your business goals
Our Core Services
Managed IT Services
Take the stress out of IT with our comprehensive managed services
Running a small business in Surrey is challenging enough without worrying about IT problems. Our managed IT services provide you with a complete IT department for a fraction of the cost of hiring in-house staff.
What’s Included:
Proactive Monitoring & Maintenance:
- 24/7 system monitoring to catch issues before they cause downtime
- Regular maintenance and updates to keep systems running optimally
- Performance optimisation and health checks
- Disk space and capacity monitoring
Unlimited IT Support:
- Phone, email, and remote support whenever you need it
- Fast response times (urgent issues within 1 hour)
- On-site support across Surrey when needed
- No per-incident charges or surprise bills
Cybersecurity Protection:
- Managed firewall and antivirus
- Email security and spam filtering
- Dark web monitoring
- Security awareness training for staff
- Regular security audits
Backup & Disaster Recovery:
- Automated daily backups
- Offsite and cloud storage
- Regular backup testing
- Rapid recovery procedures
- Business continuity planning
Strategic IT Planning:
- Quarterly technology reviews
- IT budget planning and forecasting
- Hardware lifecycle management
- Technology recommendations
- Growth and scaling support
Perfect For:
- Small businesses with 5-50 employees
- Companies wanting predictable IT costs
- Businesses without in-house IT staff
- Growing companies needing scalable support
- Surrey businesses tired of break-fix support
Key Benefits:
✓ Reduce downtime and disruption
✓ Predictable monthly costs
✓ Focus on your business, not IT
✓ Enhanced security and compliance
✓ Access to expert IT team
M365 Consultancy
Maximise your Microsoft 365 investment with expert guidance
Already have Microsoft 365 but not getting the most from it? Or considering migrating to Microsoft 365? Our expert consultancy services ensure your M365 environment is configured optimally, secure, and delivering maximum value.
What We Offer:
Complete Tenant Management:
- User and licence management
- Security and compliance configuration
- Global policies and governance
- Regular health checks and optimisation
- Backup and disaster recovery
Microsoft Teams Deployment:
- Teams rollout and configuration
- Channel structure and governance
- Integration with business processes
- Teams Phone System setup
- User adoption and training
Exchange Online Management:
- Email configuration and security
- Mobile device management
- Anti-spam and threat protection
- Migration from other platforms
- Mailbox and retention policies
Microsoft Entra ID (Azure AD):
- Identity and access management
- Multi-factor authentication setup
- Conditional access policies
- Single sign-on configuration
- Security and compliance
Migration Services:
- From Google Workspace
- From on-premise Exchange
- From other email platforms
- Zero data loss guarantee
- Minimal downtime
Training & Adoption:
- User training programmes
- Administrator training
- Change management support
- Documentation and guides
Perfect For:
- Businesses using or considering Microsoft 365
- Companies struggling with M365 adoption
- Organisations needing migration support
- Teams wanting better collaboration tools
- Surrey businesses concerned about M365 security
Key Benefits:
✓ Get more value from M365
✓ Improved security and compliance
✓ Better team collaboration
✓ Expert migration assistance
✓ Ongoing optimisation and support
Hosted Voice Solutions
Save up to 60% on phone costs with cloud-based telephony
Still paying for expensive traditional phone lines? Our hosted voice and VoIP solutions provide professional business communications with advanced features at a fraction of the cost of traditional phone systems.
What We Provide:
Business VoIP Phone Systems:
- Professional phone numbers (local, national, 0800)
- Crystal-clear HD call quality
- Advanced call handling and routing
- Voicemail with email notification
Microsoft Teams Phone:
- Turn Teams into your complete phone system
- Make and receive external calls through Teams
- Perfect for businesses already using Microsoft 365
- Seamless integration with Teams collaboration
- Support remote and hybrid working
Advanced Features:
- Auto-attendant (digital receptionist)
- Call recording for quality and compliance
- Conference calling
- Call analytics and reporting
- Call queuing and routing
Flexible Options:
- Desk phones, computer softphones, or mobile apps
- Mix and match as needed
- Work from office, home, or anywhere
- Easy to scale as you grow
Perfect For:
- Small businesses wanting to reduce costs
- Companies supporting remote/hybrid working
- Businesses opening new locations
- Growing teams needing scalable solutions
- Surrey companies wanting professional phone presence
Key Benefits:
✓ Save 40-60% vs traditional phones
✓ Work from anywhere
✓ Professional features included
✓ Quick setup (1-2 weeks)
✓ No expensive equipment
✓ Scale easily as you grow
Ad-Hoc IT Support
Expert IT support without long-term commitments
Don’t need full managed services but require reliable IT support? Our ad-hoc IT support provides expert help when you need it, without ongoing contracts or commitments.
What We Support:
Computer & Laptop Repairs:
- Hardware failures and repairs
- Screen replacements
- Performance issues and slow computers
- Laptop and desktop upgrades
- Virus and malware removal
Network Support:
- WiFi network setup and troubleshooting
- Network performance issues
- Router and switch configuration
- Network security
Software Issues:
- Operating system problems
- Software installation and configuration
- Email setup and troubleshooting
- Application errors and crashes
- Microsoft Office support
Business IT Support:
- Server troubleshooting
- Email problems
- Printer and peripheral issues
- Remote access setup
- Mobile device configuration
Home IT Support:
- Home computer repairs
- Home network setup
- Smart home device support
- Training and advice
- Internet connectivity issues
Perfect For:
- Small businesses with occasional IT needs
- Home users needing expert help
- Companies between managed service providers
- One-off projects or issues
- Businesses wanting flexibility
Key Benefits:
✓ No long-term contracts
✓ Pay only for what you need
✓ Transparent pricing
✓ Local Surrey support
✓ Experienced technicians
✓ Fast response times
Additional Services
Why Choose Byte by Byte?
Local & Accessible
Based in Redhill and serving all of Surrey, we’re never far away when you need us. Face-to-face meetings, on-site support, and a genuine understanding of local business needs.
Experienced & Qualified
Our team holds industry certifications and has years of experience supporting Surrey businesses across various sectors. We stay current with the latest technologies and best practices.
Proactive Approach
We don’t wait for things to break. Our proactive approach identifies and resolves issues before they impact your business, minimizing downtime and disruption.
Transparent & Honest
Clear pricing with no hidden fees. Honest recommendations without pushing unnecessary services. We’ll never sell you something you don’t need.
Business-Focused
We understand that technology should support your business goals, not hinder them. Our solutions are tailored to your specific needs and budget.
Comprehensive Support
From strategic planning to day-to-day support, we provide complete IT services so you have a single, trusted partner for all your technology needs.
Getting Started
Not sure which service is right for you? We’re here to help.
Free Consultation
30-Minute No-Obligation Discussion:
- Understand your current IT setup
- Discuss challenges and goals
- Recommend appropriate solutions
- Provide transparent pricing
- Answer all your questions
Contact Us Today
📞 Phone: 01737 934 260
📧 Email: info@bytebybyte.co.uk
Opening Hours: Monday – Friday: 9:00am – 5:00pm
Emergency support available 24/7 for managed service clients
Industries We Serve
We provide IT services to businesses across various industries:
- Professional Services: Solicitors, accountants, consultancies, surveyors
- Healthcare: Dental practices, private clinics, care homes, therapists
- Retail: Independent shops, online retailers, showrooms
- Construction: Builders, contractors, architects, engineers
- Property: Estate agents, letting agents, property management
- Hospitality: Hotels, restaurants, pubs, cafés
- Manufacturing: Small manufacturers, distributors, warehouses
- Creative: Designers, marketing agencies, photographers
- Financial Services: IFAs, mortgage brokers, insurance brokers
- Education: Private schools, tutoring centres, training providers
Service Area
Based in Redhill, we provide IT services throughout Surrey and surrounding areas:
Central Surrey: Redhill, Reigate, Dorking, Leatherhead
East Surrey: Caterham, Oxted, Warlingham, Godstone
North Surrey: Epsom, Banstead, Sutton, Wallington
West Surrey: Horley, Crawley, Salfords, Earlswood
And surrounding areas across Surrey, West Sussex, and South London
Remote support available UK-wide.
Frequently Asked Questions
What’s the difference between managed IT services and ad-hoc support?
Managed IT services provide comprehensive, proactive support with unlimited help desk access, monitoring, and maintenance for a fixed monthly fee. Ad-hoc support is pay-as-you-go for specific issues without ongoing commitment. Managed services are typically more cost-effective for businesses with regular IT needs.
Do you provide on-site support in Surrey?
Yes! We’re based in Redhill and provide on-site support throughout Surrey. For urgent issues, same-day on-site support is often available. Many issues can also be resolved remotely, which is faster and more cost-effective.
Can you help with just one service or do we need a package?
You can choose any individual service based on your needs. Many Surrey businesses start with one service (like ad-hoc support or hosted voice) and add others as they see the value. We’re flexible and never push services you don’t need.
How quickly can you respond to urgent IT issues?
For managed service clients, we aim to respond to urgent issues within 1 hour during business hours. Ad-hoc support clients typically receive same-day or next-day service depending on urgency and availability.
What’s included in a free consultation?
During your free consultation, we discuss your current IT setup, challenges, and goals. We’ll recommend appropriate solutions with transparent pricing. There’s absolutely no obligation, and you won’t receive pushy sales calls afterwards.
Do you work with residential customers or just businesses?
We support both! Our managed IT services and Microsoft 365 consultancy are primarily for businesses, but we provide ad-hoc IT support for home users across Surrey as well.
Latest from Our Blog
Teams Just Got Smarter: Private Chat & Unified Town Halls for Event Success
2025-11-19 Your Secret Weapon for Seamless Teams Events Ever wished you could discreetly message your fellow presenters during a big Microsoft Teams webinar without attendees seeing? Good news! Microsoft Teams is rolling out a fantastic new feature: a private chat just for organisers, co-organisers, and
Wireless Presentation Just Got Easier in Teams Rooms
Seamless Screen Sharing in Your Meeting Rooms! Exciting news for anyone who’s ever fumbled with cables or struggled to get their screen projected in a meeting room! Soon, Microsoft Teams Rooms on Windows devices will be getting a fantastic new feature: built-in Miracast support. This
Seamlessly Add Phone Callers to Your Teams Meetings
Effortlessly Bring Phone Callers into Your Teams Conversations Ever found yourself on a Microsoft Teams call, wishing you could quickly bring in an external expert who’s only reachable by phone? Perhaps they’re behind a company switchboard or an automated menu that needs you to press