Microsoft 365 Consultancy in Surrey | Expert M365 Management
Maximise Your Microsoft 365 Investment
Are you getting the most from your Microsoft 365 subscription? Many Surrey businesses have Microsoft 365 but barely scratch the surface of what it can do. At Byte by Byte Ltd, we transform your Microsoft 365 environment from a simple email platform into a powerful productivity and collaboration engine.
Based in Redhill, we provide expert Microsoft 365 consultancy and management services to small and medium-sized businesses across Surrey. Whether you’re struggling with Teams adoption, concerned about security settings, or simply overwhelmed by the complexity of your M365 tenant, our experienced consultants are here to help.
What We Offer:
- Complete Microsoft 365 tenant management
- Teams deployment and optimisation
- Exchange Online configuration and support
- Microsoft Entra ID (Azure AD) administration
- Security and compliance configuration
- Migration from on-premise or other platforms
- User training and adoption support
Our Microsoft 365 Services
Microsoft 365 Migration Services
Migrating from Google Workspace
Moving from Google to Microsoft? We’ve helped numerous Surrey businesses transition from Google Workspace to Microsoft 365 with minimal disruption.
Our Migration Process Includes:
- Pre-migration planning and assessment
- Email migration (Gmail to Exchange)
- Calendar and contacts migration
- Google Drive to OneDrive/SharePoint
- Google Meet to Microsoft Teams
- User training on new platform
- Post-migration support
Zero Data Loss: We ensure all your important data transfers safely and completely.
Migrating from On-Premise Exchange
Moving to the Cloud: Retiring your on-premise Exchange server? We handle the entire migration process.
We Manage:
- Assessment of current environment
- Hybrid Exchange configuration
- Phased mailbox migration
- Public folder migration
- Legacy system decommissioning
- DNS and mail routing updates
- Testing and validation
Migrating from Other Email Platforms
From Any Platform to M365:
- IMAP email migrations
- POP3 account transfers
- Hosted Exchange migrations
- Small provider transitions
- PST file imports
Microsoft 365 Licensing & Optimisation
Licence Consulting
Confused by Microsoft 365 Licensing? Microsoft’s licensing can be bewildering. We help Surrey businesses choose the right licences and avoid overspending.
Common Licence Options:
- Microsoft 365 Business Basic: Email and web apps
- Microsoft 365 Business Standard: Full Office apps
- Microsoft 365 Business Premium: Includes advanced security
- Microsoft 365 Apps: Office apps only
- Enterprise E3/E5: For larger organisations
We Help You:
- Assess your actual needs
- Choose appropriate licences per user
- Avoid paying for unused features
- Plan for growth and scaling
- Review and optimise annually
Licence Management
Ongoing Optimisation:
- Regular licence audits
- Remove unused licences
- Adjust as staff changes
- Take advantage of non-profit/education pricing (if applicable)
- Annual renewal management
Training & Adoption Services
User Training
Get Your Team Up to Speed: Technology is only valuable if people use it. We provide practical, hands-on training for Surrey businesses.
Training Options:
One-to-One Training:
- Personalised sessions for key staff
- Focus on specific challenges
- Flexible scheduling
Self-Paced Resources:
- Quick reference guides
- Email tips and tricks
Training Topics:
- Microsoft Teams fundamentals
- Exchange Online and Outlook
- OneDrive and SharePoint
- Microsoft Planner and To Do
- Power Automate basics
- Security best practices
Change Management
Smooth Transitions: Implementing new technology is about more than just the tech – it’s about people.
Our Approach:
- Executive buy-in and sponsorship
- Clear communication plans
- Phased rollouts
- Champion users within departments
- Feedback and adjustment
- Ongoing support
Ongoing Microsoft 365 Support
Included in Managed IT Services
Seamless Integration: Our Microsoft 365 consultancy integrates perfectly with our Managed IT Services contracts. Your M365 environment is monitored and maintained alongside your other IT systems.
What’s Included:
- Daily health monitoring
- Proactive issue resolution
- User account management
- Licence management
- Security monitoring
- Regular optimisation
- Unlimited support tickets
Standalone M365 Consultancy
Ad-Hoc or Retainer Support: Don’t need full managed IT services? We offer Microsoft 365 consultancy on a standalone basis.
Options:
- Hourly Consulting: Pay-as-you-go for specific projects
- Monthly Retainer: Fixed monthly fee for ongoing support
- Project-Based: Fixed price for specific projects (migration, deployment, etc.)
Typical Retainer Services:
- 4-10 hours per month of M365 administration
- Priority support for M365 issues
- Monthly health check and reporting
- Quarterly tenant review
- Email and phone support
Why Choose Byte by Byte for M365?
Certified Expertise
Qualified Professionals: Our team holds Microsoft certifications and has years of experience managing Microsoft 365 environments for Surrey businesses.
Certifications Include:
- Microsoft 365 Certified: Administrator Expert
- Microsoft Certified: Security, Compliance, and Identity Fundamentals
- Microsoft Teams Administrator Associate
- Regular training on new features and updates
Local Service, Global Platform
Best of Both Worlds:
- Local Redhill-based team you can meet face-to-face
- Deep understanding of Surrey business needs
- Quick response to urgent issues
- Backed by Microsoft’s global cloud platform
Proactive Approach
We Don’t Wait for Problems:
- Monthly tenant health checks
- Proactive security reviews
- Regular licence optimisation
- Feature recommendations
- Performance monitoring
- Capacity planning
Business Focus, Not Just Tech
We Understand Business: We don’t just configure technology – we understand how Surrey businesses operate and tailor M365 to support your processes.
M365 Benefits for Surrey Businesses
Work From Anywhere
Flexibility for Modern Work:
- Access email, files, and apps from any device
- Seamless mobile experience
- Support remote and hybrid working
- Collaboration regardless of location
Perfect for Surrey businesses with:
- Remote workers
- Multiple office locations
- Staff working on-site at client premises
- Flexible working arrangements
Enterprise Security on SME Budget
Bank-Level Security:
- Advanced threat protection
- Multi-factor authentication
- Data encryption
- Anti-phishing protection
- Ransomware detection and recovery
Compliance Support:
- GDPR compliance tools
- Legal hold capabilities
- Audit logging
- Data loss prevention
Predictable Costs
Budget-Friendly:
- Monthly per-user pricing
- No large capital expenditure
- Scale up or down as needed
- Includes updates and new features
- Reduce on-premise infrastructure costs
Always Up to Date
Latest Features Automatically:
- No manual updates required
- New features added regularly
- Security patches applied automatically
- Always running the latest version
- No expensive upgrade projects
Improved Collaboration
Work Better Together:
- Real-time document co-authoring
- Video conferencing and chat
- Shared calendars and planning
- Project management tools
- Integration with business apps
Common Microsoft 365 Challenges We Solve
“We Have M365 But Nobody Uses It”
The Solution:
- Proper deployment planning
- User training programmes
- Change management support
- Clear communication of benefits
- Technical barriers removed
“Our Microsoft 365 Is Too Slow”
Common Causes & Fixes:
- OneDrive sync issues – we optimise settings
- Large mailboxes – we implement archiving
- Poor network connectivity – we diagnose and resolve
- Incorrect configuration – we tune for performance
“We’re Not Sure If We’re Secure”
Security Assessment:
- Comprehensive security audit
- Identify vulnerabilities
- Implement best practices
- Configure security features
- Regular security reviews
“We’re Paying Too Much”
Licence Optimisation:
- Audit current licences
- Identify unused licences
- Right-size licence levels
- Potential savings of 20-40%
“We Need to Migrate But Don’t Know How”
Migration Expertise:
- Detailed migration planning
- Risk-free execution
- Minimal downtime
- Complete data transfer
- Post-migration support
Frequently Asked Questions
Do we need to migrate to Microsoft 365?
It depends on your current setup. If you’re using on-premise Exchange, outdated email systems, or other platforms, Microsoft 365 often provides better security, reliability, and features at a lower total cost. We can assess your situation and provide honest recommendations.
How long does a Microsoft 365 migration take?
Most migrations for small to medium Surrey businesses (5-50 users) take 2-4 weeks from planning to completion. The actual data migration often occurs over a weekend to minimize disruption. Larger or more complex environments may take longer.
Will our email addresses change?
No, you keep your existing email addresses (e.g., yourname@yourbusiness.co.uk). We simply migrate the mailboxes to Microsoft’s servers whilst maintaining your domain name.
Can we keep using Outlook?
Absolutely! Microsoft 365 works with the Outlook desktop application (included in most licences), Outlook for Mac, and the web-based Outlook. You can choose what works best for you.
What if we only need help with specific parts of Microsoft 365?
That’s fine! We offer flexible consultancy for specific projects – whether it’s just Teams deployment, security configuration, or migration assistance. You don’t need to commit to full ongoing management.
Do you provide training for our staff?
Yes! User adoption is crucial, so we offer various training options from group workshops to one-to-one sessions. Training can be delivered at your Surrey office or remotely.
How do you charge for Microsoft 365 consultancy?
We offer several options: hourly consulting, fixed-price projects, monthly retainers, or as part of our Managed IT Services contracts. After our initial consultation, we’ll recommend the most cost-effective approach for your needs.
What happens if something goes wrong?
As your Microsoft 365 partner, we’re responsible for resolving any issues quickly. We provide support via phone, email, or remote access. For managed service clients, we monitor your environment proactively to prevent problems.
Can you help with Microsoft 365 security?
Absolutely. Security is a major focus of our M365 consultancy. We configure all available security features appropriately for your business, including multi-factor authentication, advanced threat protection, data loss prevention, and compliance policies.
We’re already using Microsoft 365 – can you help optimise it?
Yes! Many businesses have M365 but aren’t using it effectively. We offer health checks to assess your current setup, identify issues, and recommend improvements. Often we can improve security, reduce costs, and increase productivity.
Ready to Transform Your Microsoft 365 Experience?
Contact Byte by Byte Ltd today:
📞 Phone: 01737 934 260
📧 Email: sales@bytebybyte.co.uk