About Byte by Byte Ltd | Your Local IT Partner in Surrey
What We Do
Comprehensive IT Services for Surrey
As a small, dedicated IT services company, we offer:
- Managed IT Services: Proactive monitoring, unlimited support, and complete IT management for small businesses
- IT Support & Repairs: Fast, professional support for computers, laptops, networks, and software
- Cybersecurity Services: Protecting Surrey businesses from ransomware, phishing, and data breaches
- Hosted Voice Solutions: Modern, cloud-based phone systems for businesses
- IT Consultancy: Strategic guidance to help your technology support your business goals
- Network Solutions: Design, installation, and support for business networks
- Cloud Services: Migration, backup, and management of cloud platforms
Whether you’re a small startup, an established enterprise, or a home user seeking reliable technology support, we’re here to empower your technology experience with expert guidance and dependable solutions.
Our Story
Founded in Redhill, Byte by Byte Ltd was established with a simple vision: to make technology more accessible and reliable for businesses and individuals throughout Surrey and the surrounding areas.
We saw too many small businesses and home users struggling with IT issues, frustrated by poor service, confusing jargon, and unexpected costs. We knew there had to be a better way – one that prioritised clear communication, honest advice, and proactive support.
Today, we’re proud to serve a growing community of clients across Surrey who trust us to keep their technology running smoothly. From our base in Redhill, we provide comprehensive IT support, managed services, and hosted voice solutions tailored to meet the unique needs of each client.
Our Values
Why Choose Byte by Byte?
Fast Response Times
- Urgent managed service issues: Response within 1 hour
- General IT support: Response within 4 business hours
- Same-day on-site support available for emergencies
Regular Communication
- Progress updates at intervals that suit you
- Proactive advice about your IT infrastructure
- Quarterly reviews for managed service clients
- No waiting days for a response
Quality Workmanship
- All work carried out to the highest standards
- Thorough testing before handover
- 30-day warranty on repairs
- We stand behind our work
Ethical Business Practices
- Honest recommendations – we’ll never sell you something you don’t need
- Transparent pricing with no hidden fees
- Clear contracts with no confusing small print
- Your data security and privacy is paramount
Our Service Area
Based in Redhill, we provide IT services throughout Surrey and surrounding areas, including:
Central Surrey:
- Redhill
- Reigate
- Dorking
- Leatherhead
East Surrey:
- Caterham
- Oxted
- Warlingham
- Godstone
North Surrey:
- Epsom
- Banstead
- Sutton
- Wallington
West Surrey:
- Horley
- Crawley
- Salfords
- Earlswood
And surrounding areas across Surrey, West Sussex, and South London
We also provide remote support to clients throughout the UK.
Our Commitment to You
Local Expertise
Based in Redhill and serving all of Surrey, we’re part of your community. We understand the local business landscape and can be on-site quickly when needed.
No Jargon, Just Clarity
Technology can be confusing. We explain things in plain English, ensuring you understand what’s happening and why. No technical jargon, no confusion.
Transparent Pricing
We believe in honest, upfront pricing. You’ll know exactly what you’re paying for before we start work – no hidden charges, no surprises.
Rapid Response
When you have an IT problem, time matters. We prioritise rapid response times and aim to resolve issues as quickly as possible.
Qualified & Experienced
Our team has years of experience and holds industry-recognised qualifications. We invest in ongoing training to stay current with the latest technologies.
Scalable Solutions
Whether you’re a sole trader or a growing business with 50 staff, we provide solutions that scale with your needs and budget.
Industries We Support
Our Redhill-based team has experience supporting businesses across various industries:
- Professional Services: Solicitors, accountants, consultancies, surveyors
- Healthcare: Dental practices, private clinics, care homes, therapists
- Retail: Independent shops, online retailers, showrooms
- Manufacturing: Small manufacturers, distributors, warehouses
- Construction: Builders, contractors, architects, engineers
- Hospitality: Hotels, B&Bs, restaurants, pubs
- Education: Private schools, tutoring centres, training providers
- Creative Industries: Designers, marketing agencies, photographers
- Property: Estate agents, letting agents, property management
Working With Us
Getting IT support from Byte by Byte is simple:
- Initial Contact: Call, email, or fill in our contact form
- Free Consultation: We’ll discuss your needs and challenges
- Assessment: For managed services, we’ll assess your current IT setup
- Proposal: Receive a clear, transparent proposal
- Onboarding: We’ll smoothly transition to supporting your systems
- Ongoing Support: Enjoy proactive, reliable IT support
Lets Talk
Whether you need ongoing IT support for your Surrey business or help with a specific IT problem, we’d love to hear from you.
Contact Byte by Byte Ltd:
- Phone: 01737 934 260
- Email: info@bytebybyte.co.uk
Opening Hours:
- Monday – Friday: 9:00am – 5:00pm